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Sarah Chen10:42 AM

@Slateo what's our conversion rate by acquisition channel this quarter?

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SlateoAPP10:42 AM
Running query

Querying conversion rates by acquisition channel using your team's attribution model. Joining events, sessions, and revenue tables.

~2 minFull results in app
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Monthly Churn Rate by Plan Tier

Generated Feb 6, 2026

Published

Key Findings

Finding 1: Free tier churn is structurally higher

As of Feb 6, 2026, the free tier shows a monthly churn rate of 8.2% — roughly 4.5× the Starter tier rate. Pro and Enterprise tiers remain stable at 1.8% and 0.3% respectively. The gap between Free and Starter is widening, suggesting activation is the bottleneck, not pricing.

  • Free tier churn peaked at 9.1% in November, up from 7.4% in September
  • Most churn occurs before users complete their first data connection
  • Enterprise retention remains consistently above 99.5%

This pattern indicates that improving free-to-paid conversion through better onboarding would have the highest impact on overall retention.

30-Day Churn Rate

Analysis Lineage

Query subscriptions joined to plan_tiers...

Succeeded

Calculate monthly cohort churn by tier...

Succeeded

Churn by Plan Tier

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Update Churn Rate to group by plan_tier and compare the impact on churn for each...
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Monthly Churn Rate

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